Career Opportunities

It’s great to hear you are interested in joining our team at Tees Active, you can find out more here about what it’s like to work with us. Below you will find a list of all current vacancies, each accompanied with the role details, job description and information on how to apply. Please mark clearly on your application form which post(s) you are applying for. The same application form may be used if applying for more than one post but ensure it clearly displays the job references for all the posts you wish to be considered for.

 

For roles that require a complete application form, this can be downloaded and uploaded via the links below.

If you’re using a Mac and alternative to Microsoft word, you’ll need to submit your application as a PDF.

Casual Receptionist – IB Leisure

IB Leisure are looking for an experienced customer service individual to join their reception team. You will be required to deal with customer enquiries both face to face and over the telephone, process sales and bookings and handle cash as well as dealing with customer queries and issues in a calm and polite manner.

  • Venue: IB Leisure
  • Hours: Casual - As and when required
  • Salary: £11.44 per hour plus holiday pay
  • Closing Date: October 10, 2024
  • Closing Time: 11:59 am

CASUAL RECEPTIONIST

IB LEISURE

Job Reference 597

As and when required

£11.44 per hour plus £1.38 holiday pay per hour

THE COMPANY

Tees Active is a charitable leisure trust that invests ‘every single penny’ of profit in to providing a variety of exciting and rewarding leisure activities to enable the local community to lead a healthier, happier, and more active life.

Based in the community our modern facilities, including state-of-the-art fitness clubs, an international standard white-water centre and the North East’s leading Ice Arena provide the perfect environment for Tees Active to promote physical activity with the aim of inspiring active lifestyles, improving health and wellbeing and building stronger communities.

With over 250 team members Tees Active are committed to workforce training and personal development and the successful candidate will apply their knowledge, experience, and training to play an integral part in the future success of Tees Active.

THE ROLE

As the first point of contact, you will deal with customer enquiries both face to face and over the telephone, process sales and bookings, handle cash as well as dealing with customer queries and issues in a calm and polite manner. The role will require a Basic DBS check.

ABOUT YOU

You must possess excellent communication and interpersonal skills and the ability to work under pressure and empathise with customers.  You must also have good numerical, literacy, customer service, IT skills and have good attention to detail. Ideally, you will have a minimum of 6 months recent experience in a Customer Service role.

INFORMAL DISCUSSION

For further information and details about the role and shift patterns, contact Anne Restall, General Manager on 01642 528575.

BENEFITS

As part of the Tees Active team, you will gain access to a variety of team benefits that you can enjoy throughout your time with us – it’s one of the ways we show how much we value you and your role within the organisation. Team benefits are split into two areas, MyPERKS and MyHEALTH.

  • Free or discounted activities for you to keep active with Tees Active*
  • Discount on various Tees Active activities for your immediate family to enjoy
  • Discount with local businesses and services
  • Recruitment referral incentive scheme
  • A range of health and wellbeing services to keep you at your fit and healthy best*
  • Access to exclusive rewards and discounts with over 500 national big brand retailers*

* The above benefits vary depending on whether you are applying for a contracted or casual role.

TO APPLY

To be part of this successful organisation, please upload your CV via www.teesactive.co.uk/career-opportunities  OR return to [email protected] .

Alternatively, you can return by post to: HR Team, Redheugh House, 3rd Floor, Thornaby Place, Thornaby, Stockton-on-Tees, TS17 6SG.

Closing date: Noon, 10th October 2024

Shortlisting date: 18th October 2024

Interviewing date:   30th October 2024

Please quote relevant reference 597 on your application.

If we have not contacted you within 6 weeks of the closing date, we would thank you for your interest in the vacancy but on this occasion your application will not be progressed.

Cleaner – IB Leisure

IB Leisure are looking for a cleaner to join their great team helping ensure that the venue is clean and hygienic for use by members of the public, working 6 hours per week.

  • Venue: IB Leisure
  • Hours: 6 hours per week
  • Salary: £11.44 per hour
  • Closing Date: October 10, 2024
  • Closing Time: 11:59 am

CLEANER

IB Leisure

6 Hours Per Week (Saturday 8am -11am & Sunday 8am – 11am)

£11.44 per hour

Job Reference: 600

THE COMPANY

Tees Active is a charitable leisure trust that invests ‘every single penny’ of profit in to providing a variety of exciting and rewarding leisure activities to enable the local community to lead a healthier, happier, and more active life.

Based in the community our modern facilities, including state-of-the-art fitness clubs, an international standard white-water centre and the North East’s leading Ice Arena provide the
perfect environment for Tees Active to promote physical activity with the aim of inspiring active lifestyles, improving health and wellbeing and building stronger communities.

With over 250 team members, Tees Active are committed to workforce training and personal development and the successful candidate will apply their knowledge, experience, and training to play an integral part in the future success of Tees Active.

THE ROLE

The post holder will be responsible for ensuring that the venue is clean and hygienic for use by members of the public. Duties will include: the cleaning, washing, sweeping, vacuum cleaning, emptying litter bins, polishing, and dusting of designated areas. You will also be responsible for ensuring that the changing areas including showers and toilets are clean and hygienic.

ABOUT YOU

Applicants must have experience of working in a similar role using powered equipment. With a good attention to detail and a commitment to high standards you will demonstrate the ability to prioritise and complete needed tasks without direct supervision. You will have good communication and customer care skills.

Ideally you will have knowledge regarding Health and Safety including cleaning chemicals, proper storage, and disposal methods. Full on the job training will be provided.

BENEFITS

As part of the Tees Active team, you will gain access to a variety of team benefits that you can enjoy throughout your time with us – it’s one of the ways we show how much we value you and your role within the organisation. Team benefits are split into two areas, MyPERKS and MyHEALTH.

  • Free or discounted activities for you to keep active with Tees Active*
  • Discount on various Tees Active activities for your immediate family to enjoy
  • Discount with local businesses and services
  • Recruitment referral incentive scheme
  • A range of health and wellbeing services to keep you at your fit and healthy best*
  • Access to exclusive rewards and discounts with over 500 national big brand retailers*

* The above benefits vary depending on whether you are applying for a contracted or casual role.

INFORMAL DISCUSSION

For information, please contact Chris Harrington, General Manager on 01642 527606.

For further enquiries or support with your application please contact recruitment at [email protected]

TO APPLY

To be part of our successful organisation, please upload your CV via www.teesactive.co.uk/career-opportunities/ Please quote Job Reference 600 on your application.

Closing date:               Noon, 10th October 2024

Interview Date:            25th October 2024

If we have not contacted you within 6 weeks of the closing date, we would thank you for your interest in the vacancy but on this occasion your application will not be progressed.

School Swimming Teacher

We are looking to recruit a Level 2 qualified Swimming Teacher to deliver a range of school swimming sessions 13.75 hours per week Monday – Friday at Thornaby Pool.

  • Venue: Thornaby Pool
  • Hours: 13.7 hours per week (Mon - Fri)
  • Salary: Hourly rate £11.80
  • Closing Date: October 10, 2024
  • Closing Time: 11:59 am

School Swimming Teacher – Thornaby Pool

Tuition will be for 36weeks during term time from Monday to Friday.

All lessons are delivered between 9.15 am –12 noon

13.75 hours per week (Mon – Fri)

Term Time Only

Hourly Rate- £11.80

 

THE COMPANY

Tees Active is a charitable leisure trust that invests ‘every single penny’ of profit in to providing a variety of exciting and rewarding leisure activities to enable the local community to lead a healthier, happier, and more active life.

Based in the community our modern facilities, including state-of-the-art fitness clubs, an international standard white-water centre and the North East’s leading Ice Arena provide the perfect environment for Tees Active to promote physical activity with the aim of inspiring active lifestyles, improving health and wellbeing and building stronger communities.

With over 250 employees Tees Active are committed to workforce training and personal development and the successful candidate will apply their knowledge, experience, and training to play an integral part in the future success of Tees Active.

 

THE ROLE

The successful candidate will be responsible for planning, delivering, and reporting on Tees Active’s School Swimming programme.

Using Swim England’s School Swimming and Water Safety framework together with Swimphony (swimming software to facilitate the delivery, management, and evaluation of school swimming). The successful candidate will provide school swimming lessons for children in Key Stages 1 and 2.

 

ABOUT YOU

Candidates must hold:

  • Swim England Level 2 Teaching Certificate Swimming or STA Certificate in Teaching Swimming – Full.
  • Desirable evidence of Continued Professional development linked to the role

Candidates will also be able to demonstrate:

  • Experience of teaching swimming to all ages and abilities.
  • Sound organisational, interpersonal and communication (verbal and written) skills.
  • A good understanding of Swim England’s School Swimming and Water Safety framework and the National Curriculum requirements for school swimming.
  • IT literacy

For an informal chat about this post please ring Diane Wilson, General Manager Aquatics, on (01642) 528573.

The post requires the successful candidate to hold an enhanced DBS disclosure.

 

BENEFITS

In return you will be rewarded with excellent Company benefits including:

  • Free Swimming and Gym membership and discounted class rates
  • Pension Scheme including employer contributions
  • Bespoke professional training and development
  • Employee benefits package via Westfield Health
  • An opportunity to work alongside a dynamic and diverse professional team
  • Discounts on outdoor items from our North Shore shop.

 

TO APPLY

To be part of this successful organisation, please download an application via www.teesactive.co.uk/careers

Closing date:                                 Noon 10th October 2024

Interview date:                             24th October 2024

Please quote Job Ref: 601

Completed applications should be returned to [email protected] or by post to: HR Team, Redheugh House, 3rd Floor, Thornaby Place, Thornaby, Stockton-on-Tees, TS17 6SG.

If we have not contacted you within 6 weeks of the closing date, we would thank you for your interest in the vacancy but on this occasion your application will not be progressed.

Casual Step-Up Bar Manager / Casual Bar Staff

The Bar role is fundamental to our customers experience at the Theatre. You will be working as part of a team to ensure all customers have an enjoyable experience before, during and after a performance.

  • Venue: Billingham Forum Theatre
  • Hours: Casual
  • Salary: National Minimum Wage (age related) plus Holiday Pay
  • Closing Date: October 23, 2024
  • Closing Time: 11:59 am

Casual Step- Up Bar Manager / Casual Bar Staff

Billingham Forum Theatre

Job Ref: 603

Hourly rate – National Minimum Wage (age related) plus Holiday Pay

As and when required.

THE COMPANY

Tees Active is a charitable leisure trust that invests ‘every single penny’ of profit in to providing a variety of exciting and rewarding leisure activities to enable the local community to lead a healthier, happier, and more active life.

Based in the community our modern facilities, including a theatre, state-of-the-art fitness clubs, an international standard white-water centre and the North East’s leading Ice Arena provide the perfect environment for Tees Active to promote physical activity with the aim of inspiring active lifestyles, improving health and wellbeing and building stronger communities.

With over 250 team members Tees Active are committed to workforce training and personal development and the successful candidate will apply their knowledge, experience, and training to play an integral part in the future success of Tees Active.

WHERE YOU WILL WORK

Billingham Forum Theatre is located in the heart of Billingham and offers a wide variety of entertainment for all members of the family including, comedy shows, tribute bands, pantomimes, Drama and variety shows throughout the year. This impressive venue holds 655 seated guests as well as boasting bar and coffee areas, two function rooms and a VIP hospitality lounge.

Billingham Forum Theatre also runs the Forum Theatre School of Performing Arts which children from the age of 6yrs to 16yrs can explore the world of theatre through drama, dance and singing under the guidance of experienced tutors.

ABOUT YOU

Being the face of the Forum Theatre, you will be an energetic and passionate individual who ensures excellent customer service with the ability to work in a fast-paced environment and good communication skills.

We are committed to safeguarding and therefore this post is subject to a basic DBS check.

THE ROLE

This is a hybrid role requiring the postholder to act as a Casual Step-Up Bar Manager and Casual Bar Staff as and when required.

Casual Step-Up-Bar Manager, in the absence of the Bar Manager your duties would include:

  • To be responsible for the bar areas within the theatre.
  • To support the management and development of staff by adopting a hands-on approach to all aspects of operational responsibility, undertaking floor duties as a matter of routine.
  • To support with the facilitation and smooth operation of ad hoc functions that take place within the theatre.
  • Involved with the recruitment, induction, development and ongoing training of staff.
  • Ensure all staff deliver excellent service standards on a consistent basis.
  • Maximise upselling opportunities.
  • To ensure all bars are thoroughly cleaned daily and maintained to a consistent hygienic level in line with Company standards.
  • Undertake opening and closing duties for service areas ensuring till floats are accurate.
  • Support with the implementation of effective stock management processes, including ordering and minimising wastage and loss.
  • Ensure cash and security policies, administration and financial procedures are adhered to, and relevant data is delivered in an accurate and timely manner.
  • To ensure customer orders are taken promptly and efficiently.
  • To deal with any customer(s) complaints or queries in an attentive and courteous manner.
  • Keeping up to date with the latest drink trends and provide knowledgeable and creative drink recommendations.
  • Implement strict age and identity verification checks in line with licensing laws.

Casual Bar Staff, this role is fundamental to our customers experience at the Theatre. You will be working as part of a team to ensure all customers have an enjoyable experience before, during and after a performance.

Duties include:

  • Ensuring a high quality of customer service
  • Sell food, drink and merchandise
  • Prepare/restock bar and retail point of sale positions in line with hygiene and merchandising standards.
  • Be fully knowledgeable about the entire range of products on sale, including specific allergen causing ingredients.
  • To ensure the bar area remains clean, hygienic and is immaculately presented at all times.

BENEFITS

As part of the Tees Active team, you will gain access to a variety of team benefits that you can enjoy throughout your time with us – it’s one of the ways we show how much we value you and your role within the organisation. Team benefits are split into two areas, MyPERKS and MyHEALTH.

  • Free or discounted activities for you to keep active with Tees Active*
  • Discount on various Tees Active activities for your immediate family to enjoy
  • Discount with local businesses and services
  • Recruitment referral incentive scheme
  • A range of health and wellbeing services to keep you at your fit and healthy best*
  • Access to exclusive rewards and discounts with over 500 national big brand retailers*

* The above benefits vary depending on whether you are applying for a contracted or casual role.

INFORMAL DISCUSSION

For further information and details about the role, contact Matt Prosser, Theatre Manager on 01642 524542 or [email protected]. 

For further enquiries or support with your application please contact recruitment at [email protected]

TO APPLY

To be part of our successful organisation, please upload your CV via www.teesactive.co.uk/career-opportunities/

Please quote Job Reference 603 on your application.

Closing date:              Noon, 23rd October 2024

Interview date:            1st November 2024

If we have not contacted you within 6 weeks of the closing date, we would thank you for your interest in the vacancy but on this occasion your application will not be progressed.

Casual Step-Up Front Of House Manager / Casual Front of House Staff

The Front of House staff role is fundamental to the smooth operation of our theatre. You will be working as part of a team to ensure all customers have an enjoyable experience before, during and after a performance.

  • Venue: Billingham Forum Theatre
  • Hours: Casual
  • Salary: National Minimum Wage (age related) plus Holiday Pay
  • Closing Date: October 23, 2024
  • Closing Time: 11:59 am

Casual Step-Up Front Of House Manager / Casual Front of House Staff

Billingham Forum Theatre

Job Ref: 604

Hourly rate – National Minimum Wage (age related) plus Holiday Pay             

As and when required

THE COMPANY

Tees Active is a charitable leisure trust that invests ‘every single penny’ of profit in to providing a variety of exciting and rewarding leisure activities to enable the local community to lead a healthier, happier, and more active life.

Based in the community our modern facilities, including a theatre, state-of-the-art fitness clubs, an international standard white-water centre and the North East’s leading Ice Arena provide the perfect environment for Tees Active to promote physical activity with the aim of inspiring active lifestyles, improving health and wellbeing and building stronger communities.

With over 250 team members Tees Active are committed to workforce training and personal development and the successful candidate will apply their knowledge, experience, and training to play an integral part in the future success of Tees Active.

WHERE YOU WILL WORK

Billingham Forum Theatre is located in the heart of Billingham and offers a wide variety of entertainment for all members of the family including, comedy shows, tribute bands, pantomimes, drama and variety shows throughout the year. This impressive venue holds 655 seated guests as well as boasting bar and coffee areas, two function rooms and a VIP hospitality lounge.

Billingham Forum Theatre also runs the Forum Theatre School of Performing Arts which children from the age of 6yrs to 16yrs can explore the world of theatre through drama, dance and singing under the guidance of experienced tutors.

ABOUT YOU

Being the face of the Forum Theatre, you will be an energetic and passionate individual who ensures excellent customer service with the ability to work in a fast-paced environment and good communication skills.

We are committed to safeguarding and therefore this post is subject to a basic DBS check.

THE ROLE

This is a hybrid role requiring the postholder to act as a Casual Step-Up Front of House Manager and Casual Front of House Staff as and when required.

Casual Step-Up Front of House Manager, in the absence of the Front of House Manager you will be responsible for the day-to-day operation and management of the box office, reception and seating area of the theatre. To provide a high level of customer care for visitors to the Auditorium, ensuring the safe and effective operation of front of house areas during performance and events, alongside making sure public areas are well presented. Your duties would include:

  • Lead the Front of House team and ensure the smooth running of the front of house operation. Coordinate with all other areas of the theatre prior, during and after a performance (Bar Manager, FOH staff, Security, Technicians, Directors, Hirers, Performers) to ensure the smooth running of all events
  • To maintain a visible and approachable profile, a welcoming presence during the incoming, interval and post-performance.
  • To act as the responsible person in the event of an evacuation and invacuation scenarios, ensuring audience safety and liaising with the emergency services on arrival.
  • Ensure all systems and procedures for security are followed at all times.
  • Involved with the recruitment, induction, development and ongoing training of staff including customer service and health and safety.
  • Managing external merchandise for shows, working in partnership with producers and promoters.
  • Maintain a tidy, professional and welcoming customer experience, ensuring all equipment is in working order e.g tills, POS machines etc prior to a performance and stock levels for kiosks are maintained.
  • Monitor and respond to customer comments through social media and website enquiries. Deal with any issues and complaints raised by visitors and log any issues in a timely manner and act upon customer comments to improve the theatres services.
  • To ensure any accidents, incidents and near misses are appropriately recorded and escalated where necessary.
  • Carry out necessary administrative tasks, including financial procedures involving cashing up and till reconciliation.
  • Ensure promotional material is available for upcoming events.
  • Provide duty management for performance and events.

Casual Front of House staff, this role is fundamental to the smooth operation of our theatre. You will be working as part of a team to ensure all customers have an enjoyable experience before, during and after a performance.

Duties include:

  • Welcoming the audience into the building
  • Ensuring a high quality of customer service
  • Sell food, drink and merchandise
  • Guiding audience members in the right direction and proactively direct customers to the auditorium, toilets and bar
  • To be the point of contact for customer enquiries
  • Proactively help customers in need of assistance. Resolve minor complaints or issues referring more serious matters to the duty manager
  • To ensure the front of house area looks presentable, clean and tidy at all times
  • Monitor the auditorium during the performance

BENEFITS

As part of the Tees Active team, you will gain access to a variety of team benefits that you can enjoy throughout your time with us – it’s one of the ways we show how much we value you and your role within the organisation. Team benefits are split into two areas, MyPERKS and MyHEALTH.

  • Free or discounted activities for you to keep active with Tees Active*
  • Discount on various Tees Active activities for your immediate family to enjoy
  • Discount with local businesses and services
  • Recruitment referral incentive scheme
  • A range of health and wellbeing services to keep you at your fit and healthy best*
  • Access to exclusive rewards and discounts with over 500 national big brand retailers*

* The above benefits vary depending on whether you are applying for a contracted or casual role.

INFORMAL DISCUSSION

For further information and details about the role, contact Matt Prosser, Theatre Manager on 01642 524542 or [email protected].

For further enquiries or support with your application please contact recruitment at [email protected]

TO APPLY

To be part of our successful organisation, please upload your CV via www.teesactive.co.uk/career-opportunities/

Please quote Job Reference 604 on your application.

Closing date:  Noon, 23rd October 2024

Interview date: 1st November 2024

If we have not contacted you within 6 weeks of the closing date, we would thank you for your interest in the vacancy but on this occasion your application will not be progressed.

Future Workforce Academy

The future workforce academy is an exciting opportunity for individuals of all ages to maximise their potential, gain valuable experience in the workplace and obtain industry recognised qualifications leading to employment opportunities within the organisation.

Find Out More

Additional Information for Applicants

Equal Opportunities

Diversity delivers. We stand for equality and believe that everyone deserves to be treated fairly.

Investing in People

We share your ambitions and are committed to furthering the personal development of our teams through training opportunities, courses and professional qualifications.

Support & Encouragement

We respect and value everyone in our team. You will be working in a progressive, structured and supportive environment where your opinions and ideas will be welcomed.

Excellent Employee Benefits

Your health and wellbeing is our top priority. Our workforce benefits from free access to the gym, fitness classes, swimming and ice skating.

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