LESIURE ASSISTANT APPRENTICE – Job reference 621              

30 hours per week, £192 per week at Splash in Stockton.

We have successfully worked with the Lifetime Training Group Limited since 2016 to deliver the apprenticeship scheme. At Tees Active, we have been supporting young people to take their first steps into the exciting world of leisure.

A high number of our apprentices go on to secure employment with us once their apprenticeship has finished, which highlights our commitment to nurturing talented young people at the beginning of their journey.

SUMMARY
At Tees Active you will work towards your Community Activator Coach L2 Apprenticeship Qualification over the course of 12-18 Months.
To be considered for this role, you must be a strong and confident swimmer. If you are invited to interview for this role you will be required to complete a swim test as part of the interview process. In order to be considered for the role you must be able to demonstrate you are able to do the following.

● Jump/dive into deep water
● Swim 50 metres in no more than 60 seconds
● Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds
● Surface dive to floor of pool (deepest part)
● Climb out of a swimming pool unaided by ladders/steps and where pool design permits

MAIN RESPONSIBILITIES:
To ensure the safe, efficient and enjoyable use of the facilities by customers and assist in the overall development of the Centre. To deal with customer/service enquiries in a professional and positive way. Ensuring that the service maintains a strong customer focus and remains committed to the principles of Customer Service Excellence Standard.

Day to Day-
– To assist in providing day to day assistance in the supervision of the security of the building, and the conduct of the customer.
– To assist in ensuring that the facility is prepared for the customers ensuring the correct timing, including setting up and dismantling equipment or furniture, cleaning facilities and ensuring health and safety standards are maintained at all times.
– To understand and ensure compliance with all Health & Safety at Work procedures, personally and for colleagues, children and other customers. This includes compliance with Health and Safety policy and systems, report any faults/incidents/accidents/damage/hazards and take a pro-active approach to Health and Safety matters in order to protect yourself and others. This includes timely reporting and recording of such matters to the General Management team.
– To assist in the implementation of emergency procedures and operational plans where appropriate, e.g. evacuation and drowning.
– To assist where appropriate in the development of the centre’s programme through events, competitions and new activities.
– To provide advice and assistance to users of the Centre(s) in relation to existing and future activity programmes.
– To work and communicate efficiently and effectively within and between workgroups.
– To undertake general duties as required at the Centre(s).
– To carry out cleaning and litter picking duties within the centre.
– To give all reasonable advice and assistance to customers using the centre(s).
– To assist with patrolling the building to prevent abuse of facilities by customers or unauthorised access.
– Once trained and assessed to be competent, to give trained assistance to users in difficulty and when necessary to give first aid to any injuries sustained by either members of the public or other members of staff.
– Once you obtain the RLSS National Pool Lifeguard Qualification you will be required to undertake regular “Pool Lifeguard” training, ensuring that at all times the post holder is able to achieve the minimum standard as approved by the Royal Life Saving Society, and compliance with NOP/EAP.
– To assist in the preparation for special events and galas, ensuring that all equipment is safe for its intended use.

REQUIREMENTS

GCSE or equivalent Maths and English (Grade C/4) Essential

ABOUT YOU
We are looking for motivated, passionate individuals who share our vision and are committed to engaging with our customers to boost community wellbeing in a positive and inclusive way. This is an exciting time to join the Tees Active team as we continue to grow and expand our services throughout Stockton-on-Tees.
You must be enthusiastic about wanting to work within the sport and physical activity sector with an interest in training within a gym setting, You will also be committed to inspiring others to be more physically active. No prior coaching experience is required, but a willingness to learn, develop and challenge yourself is essential.

You will:

• Possess a passion for physical activity and healthy lifestyles.
• Have good communication skills.

Be organised and able to work effectively in teams and as an individual.

• Maintain a professional approach to work at all times.
• Be able to relate well to, motivate, and encourage others being conscious of being a positive role model at all times.
• Have an enthusiastic attitude to life and work.
• Have the ability to make learning and work fun.

PERSONAL QUALITIES
You must be able to work in a team, have good communication, organisational skills and be committed to completing your apprenticeship.

FUTURE PROSPECTS
These programmes often lead to possible progression into full and part time roles, further qualifications, higher level apprenticeships and employment within the leisure sector.

THE COMPANY
Tees Active is a leading charitable trust providing sport, leisure, and wellbeing services to communities in Stockton-on-Tees, in partnership with Stockton-on-Tees Borough Council. Established in 2004, Tees Active are passionate about the power of physical activity and believe that everyone should have equal opportunities to enjoy the abundance of health benefits associated with leading an active lifestyle.

Our mission is to ‘invest every penny to build active and healthy communities’ and we are proud to offer some of the area’s most exciting leisure destinations including outdoor adventure attractions, local swimming pools and multi-sport leisure centres. From gyms and swimming pools to high ropes courses and white-water activities, racquet sports and ice skating, soft play, fitness classes and much more, there’s something for everyone with Tees Active.

A dedicated tutor will deliver facilitated learning sessions every 4 – 6 weeks for all apprentices.  They will support you through the qualification and help you put your learning into practice at work.

You will also be supported by an experienced mentor within your workplace, who will be there to help you improve your knowledge and skills in a customer service environment within the active leisure industry.

BENEFITS
You will also be rewarded with excellent Company benefits including:

• Free Swimming and Gym membership and discounted class rates.
• Pension Scheme including employer contributions.
• Employee benefits package via Westfield Health.
• An opportunity to work alongside a dynamic and diverse professional team.
• Discounts on outdoor items from our North Shore retail shop.

INFORMATION DISCUSSION
If you would like to chat about this role please contact Kerry Swan, Workforce Development Manager, [email protected].

For further enquiries and support with your application please contact recruitment at [email protected]

TO APPLY
To be part of this successful organisation, please upload your CV via www.teesactive.co.uk/career-opportunities/
Closing date:                26th June 2024
If we have not contacted you within 6 weeks of the closing date, we would thank you for your interest in the vacancy but on this occasion your application will not be progressed.