We are committed to providing a high quality service across our venues for our customers. We have outlined our service standards for each venue so you know the service we aim to attain every time you visit.
We produce a State of Play report that highlights key aspects of our customer service. This allows us to monitor performance and measure progress in key areas of the business. You can view our most recent report here.
Find out more about how Tees Active are working with partners to drive positive change in the community.