The Leisure Team Member is responsible for a range of operational duties such as assisting with the opening and closing of the facility, undertaking routine maintenance of equipment and maintaining the cleanliness and safety of the leisure environment.

On completion of this standard apprentices will be competent in five key areas including; leisure and fitness operations, lifeguard duties, swimming teaching duties, gym instruction and leading group activities.

The Customer Service apprenticeship develops the expertise required by customer-facing specialists dealing with a range of leisure clients. The programme builds on existing knowledge to develop learners into experts in customer service, understanding the active leisure customer journey in detail.

The Business Administration Apprenticeship provides the opportunity for administrators in the fitness sector to grow and develop their skills towards management capabilities. Learners will understand how to troubleshoot and improve administrative processes, build strong working relationships with key clients, and develop person and professional skills to thrive in a busy environment.