Access For All
Tees Active operates alongside Partner For Change to provide a completely accessible and compliant service for all of our customers.
Find out more about Partner For Change here.
Generally the lighting throughout Splash is nice and bright with lots of natural light coming through the glass walls and skylights. The swimming pool Changing Village has a slightly lower level of lighting and the poolside again benefits from lots of natural light.
Throughout Splash you will be able to hear various sounds including various alarms and buzzers and even hand held radios.
The changing village has 3 hairdryers that are coin operated. These are near the entrance/ exit to the changing village and could be in use when you visit. The toilets also have hand dryers that may be in use.
We have a number of alarms and buzzers that you may hear when you are at Splash. You will hear a buzzer and an announcement when the waves are about to start. You will also hear a different buzzer and announcement when a coloured band is required to leave the pool. Splash has a Public Address system for general announcements and music is played throughout the building. If you are swimming when an Aquafit class is taking place you will hear louder music from the class and also the instructor giving instructions over a head-mic.
The lifeguards use whistles and hand held radios to communicate with each other and the public.
Fire Alarm Testing takes place periodically for planned soundings we make announcements to allow the customer to prepare.
The main entrance has blue vinyl flooring and light coloured walls. Most of the outside walls are glass.
The café serving area is mainly orange and the flooring is a light coloured vinyl.
Most areas throughout the building have vinyl flooring. The changing village has a dark tiled floor and the pool area has a light coloured tiled floor.
The lockers at Splash use an electronic wristband. We have 5 different colours and the band is also used to call swimmers out after they have had their allocated swim time.
Locker bands are allocated at reception. The bands are worn like a watch around your wrist. At the end of your swim, you can follow the footprint stickers on the floor to our band collection machine. Once you place the band into the machine, your deposit will be automatically dispensed.
Picture of how to operate lockers
Pictures to follow
If you are swimming, you will need suitable swimwear that has been designed for swimming or pool based activities. If you want to wear something other than swimwear for example, a t-shirt to cover up; you need to discuss this with a Duty Manager before swimming.
Along with your swimwear, you will probably want a towel to get dry with after your sessions. You may also want to bring some goggles and maybe some shampoo / shower gel to use after your swim.
We do not have a booking system for swimming at Splash. However, the pool has a number of different sessions available every day of the week. Have a look at the pool timetable on our website to make sure you pick the right session for you.
Good times to come
If you are coming to one of our Big Splash Swimtime sessions (for waves, flumes and water features) it is usually quite busy. There may be a queue a reception before you get into the changing area and usually they will be quite a lot of other customers in the changing village and the pool. The weekend sessions tend to be busier than the weekday – evening sessions.
The changing village has lots of individual cubicles for changing. There is also quite a few larger cubicles where families can change together. In the main section of our changing village, the cubicles are yellow. In the newer changing area the cubicles are blue.
Pictures to follow
You may be able to smell the typical ‘chlorine’ smell that you get at most swimming pools. It might not be as strong as in other pools because, at Splash we used UV lighting as part of our pool chemical management. You won’t be able to see this (it works underneath the pool – in the pool plant room).
Signage to all areas is words (large print) and pictorial.