Swan Centre Important Customer Information
There are substantial changes happening to the provision of leisure services in Northumberland. A new body called Active Northumberland has been formed to manage all leisure services within the county.
This is not a reflection on current operators throughout the county but a strategic change of direction by the council aimed at delivering the best possible services within reduced resources.
Tees Active will be transferring the Swan Centre and its staff to Active Northumberland on the 1st of October 2014.
We aim to do this with the minimum disruption to you the customer. You will still be able to come in and take part in your activity in the same way as you have done to date. Active Northumberland will honour all bookings and memberships.
You will gradually see some changes after October. Staff will be in different uniforms, your memberships will be with Active Northumberland and gradually, the Swan Centre will be integrated into the whole Northumberland service.
However, we must stress that it is the intention of Active Northumberland to continue the improvements to the service at Swan and to ensure that Berwick has a thriving leisure centre.
So, we would urge you to simply use and enjoy the Swan Centre as you always have. We thank you for your loyal custom look forward to you remaining with us for years to come.