Take a look at our frequently asked questions below for more information on our adventures and booking and take the time to read these before you visit.
GoClimb is open throughout the year and often has special events to attend! The best way to find out is by clicking through to our booking site here to view upcoming sessions!
GoClimb can be booked for exclusive use 7 days a week throughout the year, for groups, birthdays or corporate and team building days by calling the corporate booking line 01642 551381 or completing the contact form below.
You can easily book spaces in our upcoming public GoClimb sessions on our booking website here. If you have a Tees Active savings card and want to book with your discounts, you’ll need to book in person with our reception team at Billingham Forum.
If you’re looking to book an exclusive hire, please contact our booking team on 01642 551381.
There are limited spaces on each session and these will be sold on a first come first serve basis. If there’s no spaces on the day you want to attend, please check alternative days on our booking system.
Climbers need to be a minimum of 4 years of age. Children under 16 must be supervised by a responsible adult at all times but of course adults can purchase a ticket and join in on the fun too.
We have a seating area which is perfect for parents to view all the excitement, while the kids have a great time climbing the walls.
The minimum weight is 22lbs (10kg) and the maximum weight is 23 stone (150kg).
If you would like to discuss any medical queries relating to GoClimb, please call one of our team on 01642 551381.
Come in clothes that you are comfortable in as you’ll be stretching and reaching upwards. It is recommended that you wear clothes that aren’t too restrictive, but are not excessively baggy for yours and others safety.
We only allow trainers to be worn whilst climbing and do not allow boots, climbing shoes, flip-flops or heeled shoes in the climbing zone. Make sure your shoelaces are tied and tuck away any loose ends. Please, also check your shoes are clean. No loose fitting footwear is allowed.
All the necessary equipment is included.
We ask everyone to arrive at least 15/20 minutes before their booked session and then your adventure starts with a short briefing from one of the GoClimb Crew. You’ll then be fitted with your harness and you’ll be ready to enjoy 1 hour of climbing fun.
If you have a Tees Active savings card you’ll get discounts on adventures with us! Take a look at our adventure prices below:
Junior (under 16): £10.55
Adult: £12.60
Family Ticket: £40.00
Tees Active Live More Junior (under 16): £9.15
Tees Active Live More Adult: £11.50
Tees Active Live More Family: £33.25
Tees Active Live Well Junior (under 16): £7.50
Tees Active Live Well Adult: £7.50
Tees Active Live Well Family: £25.00
Please note: A family ticket requires 1 adult and three children or 2 adults and 2 children. Children under 16 years should be supervised by a responsible adult at all times.
For more information on Tees Active’s savings card and how to get yours, click here.
Once you have booked online, you will receive a confirmation email with a reminder of the date and time of your booking as well as a reference number.
We recommend coming no more than 20 minutes before the start time of your session. This gives our team enough time to go through the debriefing before your session starts.
On arrival please use the queuing system in place at Billingham Forum. Please then sign in at reception before heading upstairs to GoClimb. You will then be asked to wait to be seated by a member of the team ready for the safety briefing and to get harnessed up.
There is a spectator seating area so anyone with you who’s not getting involved can hang on to your belongings; however, we also have small secured lockers available for you to use. Please ask a member of the GoClimb crew and they will provide you with a key.
We want everyone to be able to access and fully enjoy GoClimb regardless of your level of ability. We have additional equipment in order to allow disabled users access to the walls with assistance. We appreciate the complexity of each individual’s ability and welcome you to give us a call on 01642 551381 so we can discuss your requirements further.
Yes, we have fully accessible toilets, although we do advise that you go to the toilet before you arrive at GoClimb to not interrupt your enjoyment and prevent any unnecessary taking off and putting on of your harnesses.
Cooks Cafe is the onsite cafe which provides a range of hot and cold drinks, snacks and a range of meals. There are also a selection of vending machines across the venue. You can also bring your own food and drink to enjoy in the spectator area.
You can view our guidelines and policies by clicking here.
If you have any questions that we haven’t answered here and would like to speak with a member of the team, please complete the form below and we’ll be in touch as soon as possible.
Find out more about how Tees Active are working with partners to drive positive change in the community.
