COVID Information

We know that things are a bit confusing at the moment, with COVID guidelines changing often. So that you know what’s in store when you come swimming in a Tees Active pool and to help you make the most out of your time with us, we’ve put together a list of FAQs which should answer all of your questions. We are delighted to remain open and be able to provide our community with physical activities, our visitor and staff safety is of the upmost importance to us and together, we can safely stay active.

 Please use the quick links above for specific activity information or read the FAQs below for everything you need to know when planning your visit.

Our Commitment to You

Important Information

Stay at Home

If you have any symptoms or are feeling unwell, we ask that you cancel your session and stay at home to protect our staff and customers.

Online Booking

From 19th July, online bookings remain but walk-ins will be accepted subject to availability. We recommend booking in advance to avoid disappointment.

Hand Sanitising

We have positioned hand santising stations a the entrance to every venue and within each activity area. Please use them regularly throughout your visit.

Enhanced Cleaning

We have enhanced our cleanig regime and ask that all customers wipe down any surfaces with the available cleaning products before and after use.

Follow Signage

We have installed signage and some areas operate a one-way system. Please be mindful of others at all times and follow social distancing guidance.

Respect Our Staff

Our teams are doing everything they can the ensure everyone can enjoy keeping active in a safe way. Please be patient and understanding.

Use Contactless

When possible we ask that you use contactless payment methods to avoid handling cash.

Face Coverings

From 19th July, face coverings are optional for visitors across our venues.

Your Questions Answered

Register for a free account to book your swims online. It’s super quick and easy.

Register Now

Swimming Timetable

For swimming sessions during the summer period we strongly recommend that you pre-book and pay online in advance to avoid disappointment. Session spaces are limited and you will not be permitted entry if there is no space in a session when you arrive at the venue without booking.

To book online, head over to our online booking platform and create a free account here.


Community News

January 26, 2022
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Mark Of Excellence For Putting Customers First During COVID

Tees Active have achieved high levels of customer service in a review by independent assessors within the Government’s Customer Service Excellence (CSE) mark!

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October 29, 2021
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Active Vision With Tees Vision Connect!

Active Vision is a new scheme funded by Tees Valley Community Foundation and Sport England Tackling Inequalities Fund to help visually impaired adults keep active, sociable and healthy.

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October 8, 2021
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October Half Term

Tees Active are hosting a number of family fun activities this October half term, including the first Pulse session of 2021 at Forum Ice Arena!

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August 9, 2021
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HAF 2021 Update

Primary school children in the Borough of Stockton-on-Tees can now attend Tees Active HAF 2021 activities with parents in attendance! Find out more about how your child can access free activities here.

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July 20, 2021
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Free School Meals = Free Activities!

Tees Active’s Super Summer 5 week programme, commencing on the 26th July, will provide over 1000 places per week and will provide children the opportunity to get active, make friends and have a healthy packed lunch.

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July 1, 2021
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Glastonbury Swim Challenge

Tees Active’s Glastonbury Swim Challenge saw our community swim the equivalent of Glastonbury’s epic perimeter and one lucky swimmer win a £75 Ticketmaster gift voucher!

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June 2, 2021
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Statue of Liberty Freedom Swim Challenge

Statue of Liberty swim challenge was Tees Active’s first swim challenge since the COVID-19 pandemic hit and saw our swimmers celebrate their freedom!

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Proud to work in partnership

Find out more about how Tees Active are working with partners to drive positive change in the community.

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COVID-19 Info