Visitor Guidelines & Policies

To help us ensure that your visit is both safe and enjoyable please follow these guidelines and any safety notices displayed around the building.

General Guidelines

General Booking Policy

In addition to the above further guidelines apply to the following specific areas:-

Swimming Guidelines

Ice Arena Guidelines

Activ8 Gyms Guidelines

Playbarn Guidelines

Soft Play Guidelines

Bowls Guidelines

Inflatable Swim Guidelines

Zero Tolerance

  • Our staff endeavour to provide the best service possible and this is appreciated by the majority of our customers. They have the right to work in a safe environment. Anyone who verbally or physically abuses a member of staff may be excluded from all Tees Active managed facilities and can expect to be dealt with by the Police and prosecuted where appropriate.